Wednesday, February 24, 2021

Intelligent, Trusted, Flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

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Power Platform

This infographic shows how to build custom Teams solutions with low code tools that can save money, install efficiency, and engineer innovation. Develop apps, automate workflows, and dashboards with Power Platform and use them in Microsoft Teams for businesses big and small.

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Tuesday, February 23, 2021

Windows and SQL.mp4

Learn about the features and benefits of migrating to Windows Server and SQL Server on Azure. This video discusses key aspects such as preventing the loss of valuable data and getting the lowest cost of ownership.

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Protect your business: Recognize the top three security threats, plus one you may not know about

This report gives detailed information on how to safeguard your customers' data from viruses, phishing, and ransomware, plus a common security threat you may have overlooked. The global average cost of a cyberattack is $3.6 million. But awareness is the first step in security and prevention. Check out this e-book and contact our team to learn more about how to defend your company against cyberattacks.

View: Protect your business: Recognize the top three security threats, plus one you may not know about

HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

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Prevent data leaks

The global average cost of a data breach is $3.6 million. Is your company prepared to deal with the aftermath of a cyberattack? Many businesses struggle with preventive measures that block the sharing of sensitive information or prevent unauthorized users from viewing sensitive documents. It's no wonder that protecting against data leaks is a daunting task. With the rich security features available in Microsoft 365 Business, you can easily protect your company's sensitive data. Check out this infographic for a quick overview of industry trends, business pains, proof points, and more on how you can prevent data leaks.

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Partner Opportunity Playbook: Business Analytics and AI

This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.

View: Partner Opportunity Playbook: Business Analytics and AI

Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service.

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Monday, February 22, 2021

Better on Azure: The benefits of using Azure for Windows Server and SQL Server workloads

Azure is a logical choice for Windows Server and SQL server workloads. This whitepaper examines how Azure supports applications that rely on SQL Server or Windows Server in four key areas: security, rapid innovation, hybrid solutions and cost advantage.

View: Better on Azure: The benefits of using Azure for Windows Server and SQL Server workloads

Wednesday, February 17, 2021

Improve performance with faster, more accurate insights and predictions

Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!

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Collaborate more securely

Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience. Learn more about privacy, security, and compliance in Microsoft Teams with this infographic.

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Security Is Not Privacy

Do you know the difference between security and privacy? Although these terms are often used interchangeably, they are quite different. And both are crucial to business longevity. Check out this thought leadership article to help you get started.

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Make-A-Wish Foundation finds efficiency during the COVID-19 pandemic—and beyond

Make-A-Wish continues to drive their mission regardless of the pandemic. Leveraging technology tools enabled their team to connect wish families with wish granters.

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Tuesday, February 16, 2021

How to Use AI in Sales and Marketing

This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.

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Improve remote productivity by integrating apps

Integrate apps, automate workflows—and never miss a post. Subscribe now for more insights into building agile business processes to transform your organization.

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Ultimate guide to Windows Server on Azure

Use this guide to implement a quick, simple, and low-impact migration to Azure using your existing Windows Server expertise. Find tactical steps to help you implement your migration; key pointers to support a smooth transition with minimal impact to your nonprofit; and resources from Microsoft and Microsoft partners to understand the capabilities in Azure and opportunities available to you when you migrate your Windows Server workloads.

View: Ultimate guide to Windows Server on Azure

Customer story: Presentation Studio

Sydney-based company Presentation Studio specializes in writing and designing sleek, professional presentations across the Asia-Pacific region. As the company expanded in proportion to the demand for its product, company leaders at Presentation Studio knew they needed to upgrade to a secure, cloud-based platform, so they partnered with Microsoft 365. They are using productivity and collaboration tools that allow employees to work remotely and work together across a multitude of apps and devices, plus enterprise-grade security features keep sensitive data safe from cyberattacks.

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Analytics and AI Microsoft Principles

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

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3 ways Microsoft Teams streamlines business collaboration

Microsoft Teams is a best-in-class hub for team collaboration. The cloud service has been designed to create streamlined and efficient remote teamwork. Teams makes interaction between team members working in different locations as productive as possible. Check out this article from FutureComputers that features three ways Microsoft Teams makes collaboration better, like easily accessible corporate resources, and more. Read on!

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Monday, February 15, 2021

Unleashing innovation: Windows Server and SQL Server on Azure

Moving Windows Server and SQL workloads to Azure provides flexible, scalable, and highly available cloud infrastructure. It also supports rapid innovation and digital transformation, freeing you to focus on your mission. This infographic presents the benefits of running Windows Server and SQL Server on Azure. 

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Wednesday, February 10, 2021

RapidDeploy case study

RapidDeploy helps first responders act quickly to protect the public. Read "RapidDeploy helps first responders defend public safety with Azure Sentinel" to learn how the nonprofit uses the complete visibility, automated responses, fast deployment, and low total cost of ownership in Azure Sentinel to help it safeguard public safety systems. Contact us today for additional details about Azure Sentinel.

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Introducing Microsoft Azure Sentinel

With Azure Sentinel, enterprises worldwide can now keep pace with the exponential growth in security data, reduce hardware and operational costs, and improve security outcomes without adding analyst resources. Read "Introducing Microsoft Azure Sentinel" to learn how Microsoft is empowering SecOps teams to see threats clearer and eliminate distractions. For more information on Azure Sentinel, contact us today.

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The state of security for small and mid-size businesses

43% of cyberattacks are targeted at SMBs. Most small and mid-size businesses understand cybercrime is a problem, but they underestimate the severity of the threat. That's why we recommend that all businesses prepare to contend with a security threat, regardless of the size or scope of the company. Check out this Microsoft e-book to learn more how you can make sure your security measures are a force to be reckoned with.

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Cloud-Native SIEM: Quick Start Guide to Azure Sentinel

Get smarter, faster threat detection and response with the cloud and AI. Gain access to intelligent security analytics and unlimited compute and storage with Azure Sentinel. Bring together security data from across your organization and start defending your entire enterprise—immediately. This will help your nonprofit customers get started with the power of alert detection, threat visibility, proactive hunting, and threat response found in Azure Sentinel. Contact us today for additional details about Azure Sentinel.

View: Cloud-Native SIEM: Quick Start Guide to Azure Sentinel

Tuesday, February 9, 2021

AI Cybersecurity Training

Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.

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Family food business spices up operations, reduces new device implementation time by 50 percent

Garner Foods is a fourth-generation family-owned-and-operated business based in North Carolina. With global sales, four locations, and a mobile workforce, see how Garner uses Microsoft 365 Business to connect it all. Watch the video story for more.

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Safeguard company data across apps and devices with Microsoft 365

Safeguard company data across apps and devices with Microsoft 365

View: Safeguard company data across apps and devices with Microsoft 365

Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!

View: Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Microsoft wants you to work less

Updates within the Microsoft MyAnalytics platform, in conjunction with a new feature in Outlook are aimed at helping you work less. The new features allow users to better manage their time and information, with less time in meetings and more time spent accomplishing tasks. One tool enables users to allocate focus time—and alert coworkers when you are trying to get things done. Read more about working less in this article from TechCrunch.

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AI Skills in the UK

Organisations that embrace AI outperform the competition by 11.5%. New research by Microsoft reveals that compared to the rest of the world, the UK suffers from lower AI maturity, adoption levels, and skills within the workforce. The findings reveal that: • 15% of UK companies can be classified as advanced 'AI pros', compared to 23% of global companies • 35% of UK business leaders foresee an AI skills gap in the next two years. 28% say we already have one • Only 17% of UK employees are being re-skilled for AI, compared to 38% globally Download Microsoft's AI Skills in the UK report and learn the practical, cultural, and educational from a range of fellow business leaders that will enhance your organisation's AI skills advantage.

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Wednesday, February 3, 2021

Subscribe now!

For news, updates, and insights on remote work, best-in-class software, and more, subscribe now!

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Tips for learning Azure in the new year

Help your tech-savvy nonprofit customers learn Azure in 2020. This article shares 9 no-cost resources that users can take advantage of right now. For more help getting your customers started with Azure, contact us today.

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How Confident Is Your Business In Recovering From A Breach?

Did you know that 90% of small businesses ignore data protection? Does this shock you as much as it shocks us? But implementing a proper security system is easier than you think. Check out this article to learn more about how you can build a strong defense against cyberattacks. And contact our team to help you level up your cyberattack defense.

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How Starbucks is using AI to improve the customer experience

At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

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Tuesday, February 2, 2021

Azure strategy and implementation guide for nonprofits

The value of technology to nonprofit organizations is how it can help them accelerate their mission and do more good. Nonprofits are constantly facing the challenges of fewer resources, greater need, and growing cybersecurity threats. While the potentials of cloud computing for nonprofits are clear, the adjustments the IT organization will need to make in transitioning to the cloud may be unclear. The "Azure strategy and implementation guide for nonprofits" eBook will help nonprofit IT teams more effectively implement and integrate cloud technologies. For more information on Azure implementation for your nonprofit, contact us today.

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Social Quote Carousel - Kate Rosenshine

Kate Rosenshine, Global Cloud Solution Architect Lead at Microsoft shares her thoughts on how an AI-ready data-driven culture will help you deliver more value and innovation.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.

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American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019

The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organizing work in Teams, to coordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.

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Customer story: Landgren

Swedish real estate company Landgren has made a name for itself by being ahead of the technological curve and prioritizing innovation. So far, Landgren has capitalized on standing out from the crowd, but here's the catch: The company has no IT department. Using security solutions from Microsoft 365 allows Landgren to comply with strict European data privacy standards, ensuring that the company is protected against data loss and cyberattacks.

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5 ways to lead effective meetings with your remote team

In a world where remote work is more and more common, virtual meetings have become the norm. But technical problems, audio delays, and lack of personal interaction can dampen spirits and halt innovation. How can leaders better connect with their teams across a digital distance? Check out these five tips from Entrepreneur.

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Monday, February 1, 2021

Building a data driven organisation

With the right data strategy, organisations can improve performance and gain value with real-time and predicting insights. Adapt and automate business processes to drive productivity and encourage teamwork to build resilience. Microsoft's e-book 'Building a data-driven organisation' shows how to drive superior customer experiences, products, and services while giving employees time to spend innovating or personalising customer experiences. Learn how to improve decision intelligence, the importance of a unified data system, how to improve performance and innovation and how the power of data can benefit everyone.

View: Building a data driven organisation