Wednesday, December 30, 2020

Deepen and engage customers with AI

Microsoft Analytics and AI accelerates digital transformation that deepens engagement, predicts outcomes, and automates operations. Subscribe now!

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Tuesday, December 29, 2020

Activating your organization's Azure credits

Your eligible nonprofit customers can leverage $3,500 per year of Azure credits. This gives them access to the complete portfolio of Azure cloud solutions and services. This 4-minute video, "Activating your organization's Azure credits," walks your nonprofit customers through redeeming Azure credits and getting started with the cloud computing service. To ensure that your customers can take advantage of this special offer, be sure to review the eligibility criteria and help your customers through the registration process so they can start using their Azure credits today!

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Microsoft Azure for your cloud platform - what it is and how it works

Nonprofit organizations often operate in a world of highly constrained resources. Doing more with less requires changing how you work. This webcast, "Microsoft Azure for your cloud platform - what it is and how it works," shows how your nonprofit customers can free themselves from constantly managing infrastructure so they can focus on delivering higher-impact applications with Azure. Free yourself from constantly managing the IT infrastructure of your #nonprofit. Watch "Microsoft Azure for your cloud platform - what it is and how it works," from @MSFTNonprofits, to learn how you can focus on delivering higher-impact applications.

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Learn Azure in a Month of Lunches

This eBook, "Learn Azure in a Month of Lunches," helps build cloud computing skills quickly and efficiently. In about 45 minutes a day for 30 days—basically a month of lunch hours!—the reader can learn to build and run secure, highly available applications in Azure. This eBook breaks down the most important Azure concepts into bite-size lessons with exercises and labs—along with project files available in GitHub—to reinforce new skills.

View: Learn Azure in a Month of Lunches

Happy New Year!

As we look forward to the New Year, we express our gratitude for the incredible work you're doing to drive your mission forward. The team at IMPERF Consulting Limited thanks you for your support and wishes you and yours a happy holiday!

Allstate transforms the customer experience with Azure AI

This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.

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Economic Recovery Report - Creating a Blueprint for UK Competitiveness

Learn how to drive competitiveness and resiliency with this new report from Microsoft and Goldsmiths, University of London. Discover the small changes organisations need to make to attract the right skills, talent, tech and leadership to prosper and boost the UK economy by £48 billion.

View: Economic Recovery Report - Creating a Blueprint for UK Competitiveness

Monday, December 28, 2020

Wednesday, December 23, 2020

Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Digital hasn't only made things more comfortable for us, it's also made them better for those without access to basic health or basic services around the world. One example of this is, by creating an interconnected world, we gain a better understanding of how technology can be used to control our natural resources more efficiently and accessibly. While these use cases may be employed in the First World to make existing services self-sustainable and cleaner, in more remote parts of the globe they can be used to create new services that make life better for everyone. Subscribe now to learn more about how you can utilize Microsoft Azure to make your clean energy solutions a reality.

View: Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

A digital workspace that transforms ideas into revenue. Subscribe now to learn more about Microsoft Teams.

Innovative ideas are an organization's greatest asset. Yet these assets need the appropriate space to grow, evolve, and transform into revenue-generating initiatives. Whether digital or physical, today's workplaces need to harness the synergy of everybody involved and empower them to share and collaborate in an environment that fosters productivity. These workplaces also need to adapt to everybody's needs and remain intuitive for the entire team, regardless of age, background, or gender. Subscribe now to stay current on the latest digital workplace trends, and discover how you can foster inclusion and innovation across your business with the help of Microsoft.

View: A digital workspace that transforms ideas into revenue. Subscribe now to learn more about Microsoft Teams.

Microsoft pivots to digital selling to reach more customers

This blog post details how Microsoft uses Dynamics 365 to keep up with digital sales. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity.

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Use digital transformation to deliver outstanding retail experiences. Learn more about Microsoft Strategic Retail Solutions.

It's no secret that modern consumers are unforgiving. But then again, never before have businesses been armed with so many options for creating exceptional experiences, and becoming more efficient organizations. Digital transformation has become the great equalizer between large and small to medium-sized retailers, and thanks to tools like Microsoft Dynamics 365, turning revenue-increasing initiatives into reality is easier than ever. Subscribe now to learn more about the digitalization of retail and how you can get started re-envisioning your business with Microsoft.

View: Use digital transformation to deliver outstanding retail experiences. Learn more about Microsoft Strategic Retail Solutions.

Protect your company with security solutions from Microsoft

Every company needs to have an updated security strategy—we're looking at you, small businesses. In a digital landscape that's constantly evolving, now's the time to adopt a cloud-based security solution to defend customer data against cyberattacks. Want to secure your customers' sensitive data? Contact us to learn more.

View: Protect your company with security solutions from Microsoft

Tuesday, December 22, 2020

Customer story: Jack's Diving Locker

Jack's Diving Locker, a scuba diving and snorkel educational facility, uses Microsoft 365 Business to securely run their business and to streamline their outreach efforts. Since adopting a cloud-based security and communication solution, its founders have grown their business from five sets of gear and a Volkswagen van to a company with two retail stores and five boats at two harbors. They use security tools, like Microsoft Intune, to protect company data and devices and to ensure that business is conducted securely and efficiently. With help from Microsoft 365 Business, Jack's Diving Locker has expanded into a global ocean conservation and education company, teaching people all over the world to preserve and protect our oceans.

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SunCulture success story: Remove labor to let water flow

"Work smarter, not harder" has become the motto of the digital age. Yet in some parts of the world where modern technology is not accessible, hard, manual labor is the only choice people have to get things done. For example, in parts of Africa where running water is not available, farmers like Monica must manually extract water from a well and distribute it amongst her family, crops, and animals. This isn't just exhausting but also extremely inefficient, and can lead to small yields for such an extensive level of effort. To make matters worse, seasonal changes greatly impact the amount of water available, making life for people like Monica that much harder. So, how can you leverage the power of modern technology to help these farmers produce more food and secure a better future? Watch this video to learn how SunCulture is using solar energy to bring hope and prosperity to Monica and more farmers like her in Kenya.

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Kroger​: Digital shelves entice customers

Some would argue that grocery shopping, price tags, and offers go hand in hand. However, traditional paper coupons and price tags are extremely inefficient. First and foremost, they're the opposite of environmentally friendly and most of them end up as unrecycled waste. Then there's the issue of production costs, which not only include the production of thousands of assets, but also the logistics of their storage and distribution. Lastly, there's the manual effort involved in changing, including, or updating hundreds of price tags across retail stores. Thankfully, digital transformation has allowed for creative and effective ways for grocery stores to leave paper behind forever. In this video, you'll learn how retail industry giant Kroger is leading the way to more efficient, impactful, and eco-friendly supermarket experiences.

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Schneider Electric | How Microsoft Teams helped create a successful HR marketing campaign

Diversity is a defining characteristic of today's global workforce. With teams working on projects around the world, it's critical to have different perspectives on the work being done to ensure an inclusive final product or service that all users can relate to. To that end, Schneider Electric wanted to create a Human Resources campaign that would bolster its reputation as a company that prides itself on being diverse and recruiting the best talent from around the world. It was only appropriate, then, that during the creation of such an important campaign, the company would include as many voices as possible to ensure an adequate representation of its multi-ethnic workforce. In this video, you'll learn how Schneider Electric used Microsoft Teams to ensure constant collaboration and provide a digital workspace where ideas could be polished into final concepts. You'll also discover how even complex projects that span multiple teams across various regions can thrive when empowered with the right focus and digital tools.

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ComAp: Digital Transformation of Sales

The Czech company ComAp makes control units for diesel, gas, dual fuel, and other kinds of power generators for clients all over the world. Its devices can be found in hospitals, banks, and data centers. Since its foundation in 1991, ComAp has put emphasis on readiness in providing services to its customers. The effort to be always there for its customers has become one of the company's essential values. For ComAp, digitalization of sales with Microsoft has enabled global consolidation and consistency throughout their offices.

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Wednesday, December 16, 2020

Technology's Impact on Employee Experience: Balancing Overload Versus Enablement

Adopting technology in the workplace is a double-edged sword. It's key to maintaining a competitive advantage in the marketplace and increasing workplace productivity, but it can also compromise connection and lead to isolation. Check out this article for tips on how to use technology to build a better individual employee experience and a more connected company culture. Do you want help improving communication and teamwork in your company? You've come to the right place. Contact us at IMPERF Consulting Limitedto learn more.

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Microsoft's Teams Is Its Slack Competitor for Office 365

It's no secret that Slack has taken the corporate world by storm. This successful collaboration app has managed to find a home in the offices and laptops of startups and multinational companies thanks to its intuitive, chat-based functionality. However, today's highly fluid, complex, and remote workforce requires more than just chat-based collaboration—it needs native integration with crucial productivity apps, as well as a secure, flexible document repository that enables multi-team and project cooperation. This is where Microsoft Teams excels. In this article, you'll learn the competitive advantages of Teams over competing tools, and how Microsoft CEO Satya Nadella and Office 365 corporate vice president Kirk Koenigsbauer have learned from industry pain points to create a fully integrated, holistic collaboration software solution that is empowering companies to scale and expand across the world.

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Microsoft Transforms its Sales Practices

As software customers become better informed through their own online research, sellers must adapt their sales practices to engage with them at the right time and with the right insights to deliver value. By adopting a relationship sales approach that encompasses social listening, customer research, and innovative technology, the Inside Sales team at Microsoft has undergone a digital transformation that drives better interactions and establishes a model from which both partners and customers benefit.

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Empower employees for secure remote work with Windows Virtual Desktop

Virtual desktops can provide great security to organizations and allow remote employees to access safely confidential organizational data. Learn how Windows Virtual Desktop makes your workflow secure in addition to optimizing services.

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Tuesday, December 15, 2020

Increase sales with AI-prioritized activities and cadences

Increase sales and adjust to fluctuations in demand by scaling sales resources and arming digital sellers with training/skilling and next best action enablement tools. Learn how Microsoft makes it possible. Subscribe now.

View: Increase sales with AI-prioritized activities and cadences

Customer Story: Clifton Coffee Recap

From the start, leaders at Clifton Coffee Roasters (CCR) knew they wanted to go beyond just roasting coffee. They wanted to empower other coffee companies to succeed. Now they provide technical support, delivery service, and back-of-house training to coffee shops across the UK, in addition to providing all of the products needed to run a coffee company. But it wasn't always that way. In the company's early days, the team had a difficult time coming together, with employees scattered across the UK and no reliable means to connect them. Once they adopted a teamwork solution to improve internal communication, teamwork became easy and the business took off. The rest is history. Want to take cues from CCR's teamwork game? Contact us for help getting started.

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3 characteristics that define the modern workplace

Today's diverse and intergenerational workforce is most productive when it has adequate channels to collaborate in a seamless and effective way. There's a catch, however: teams are far more diverse and remote than ever before, and each organization requires its own distinct approach to digital collaboration. In other words, your workplace tools and applications must be customized based on your teams' diversity, location, and work methods. With this infographic, you'll learn about the three main characteristics that define our modern workplace and gain insight into what drives productivity and efficiency in today's organizations. After reading it, you'll have a better understanding of current trends and can keep these in mind when creating or modifying your organization's work environment.

View: 3 characteristics that define the modern workplace

Cloud Security and Windows Virtual Desktop

Keeping your work secure is paramount. Windows Virtual Desktop can help. Learn the protocols Microsoft takes to ensure data privacy, network protection, and more.

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Ste. Michelle Wine Estates crafts luxury customer experiences with Dynamics 365 Commerce

Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior consumer experiences. To unify its consumer data and provide opportunities for innovation, Ste. Michelle is deploying Microsoft Dynamics 365 Commerce across all its wine brands. The company is already seeing better mobile experiences, and it expects that by enhancing its omnichannel commerce platform, Ste. Michelle will increase sales and conversion rates, attract new business, and boost loyalty among existing consumers.

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Wednesday, December 9, 2020

Themes for sales success

This infographic provides 4 key themes for sales success, including building and strengthening relationships with key prospects and engaging with the whole buying committee. It also notes that success is all about scale and cross-platform is key.

View: Themes for sales success

Collaborate better with Microsoft Teams. Subscribe to learn more.

Today's global workforce relies on technology to push forward revenue-generating projects. Now more than ever, finding the correct workplace tools is becoming a crucial part of every organization's digital transformation strategy. Subscribe now to discover how Microsoft Teams is delivering tangible, scalable benefits to companies worldwide. Additionally, learn how Microsoft technologies can empower your business to become a local, regional, or global leader by driving increased efficiency and superior collaboration.

View: Collaborate better with Microsoft Teams. Subscribe to learn more.

Unblocking Workplace Collaboration: 5 Tools and Strategies

Did you know that up to 80% of workers' time is spent on collaborative activities like responding to emails and attending meetings? This guide to promoting a more collaborative workplace culture outlines common communication breakdowns in the modern workplace and provides strategies to help customers communicate and collaborate more effectively.

View: Unblocking Workplace Collaboration: 5 Tools and Strategies

Tuesday, December 8, 2020

Subscribe Now

Stay up to date on ways to boost your productivity and security. Apply these practices and learn more about Windows Virtual Desktop by subscribing today.

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Customer centricity: A key priority across all lines of business

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization's customer experience strategy. Read the Customer Centricity e-book to learn how to unify your siloed marketing, sales, and service data into a single, intelligent 360-degree customer view by adopting a customer data platform.

View: Customer centricity: A key priority across all lines of business

Help customers bring teams and resources together with Microsoft technology

Digital teamwork tools are changing the way teams do business: Today, more than 30% of businesses use advanced communication tools in conference rooms. With Teamwork solutions from Microsoft, you can facilitate better communication among your teams by using cloud-based email technology and calendaring services. You can also ensure that your teams are aligned with web conferencing and group chat. And that's just the beginning. Contact us to see how your company can benefit from our enterprise-grade communication technology.

View: Help customers bring teams and resources together with Microsoft technology

Durham University moves fully online with Microsoft Teams to provide educational continuity

Times of uncertainty have forced many organizations to shift how they work and communicate. At Durham University, founded in North East England in 1832, classes had to move online, and staff needed to work remotely so that the university could continue to serve its students, academics, and departments. To respond effectively to the developing crisis, Durham University scaled up its use of Microsoft Teams to add to its online learning tool set, maintain community, and make it possible to collaborate and communicate remotely.

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Why Integrated Technology Systems is choosing Windows Virtual Desktop for their customers

Customers have been asking for a user-friendly Remote Desktop Service for years, and Windows Virtual Desktop (WVD) is it. As the only affordable virtual desktop solution that allows you to deploy a native Windows 10 experience, it's been identified as one of the biggest partner opportunities in 2020. Read more in this blog post.

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Wednesday, December 2, 2020

Five Benefits And Three Challenges Technology Can Bring To Global Companies

By now, you know that technology brings numerous advances in communication for your teams, but are you familiar with the most specific benefits teamwork technology has to offer? This article asserts that communication technology translates to faster communication, enhanced efficiency, and profit boosts for your employees, all essential components to connecting your teams and resources. Check out this article to learn more.

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Curate an end-to-end digital buying experience with AI-generated customer insights

Learn how to curate an end-to-end digital buying experience with AI insights. Subscribe now!

View: Curate an end-to-end digital buying experience with AI-generated customer insights

Tuesday, December 1, 2020

The top 9 ways Microsoft IT is enabling remote work for its employees

As employees continue working remotely, Microsoft continues to provide productive and secure experiences to users around the world. Learn what steps Microsoft took to make remote work more productive and flexible.

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Understanding the Virtual Environment

Microsoft continually innovates to empower best-in-class experiences, no matter where you're located. Learn how you can maximize productivity in the virtual environment with Windows Virtual Desktop.

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Customer Story: Clifton Coffee | Bring Teams Together

Before switching to Teamwork solutions from Microsoft, employees at Clifton Coffee Roasters (CCR) would physically print out all documents, fill them out by hand, and then bring them into the office, where they would get scanned and entered into a computer. Sounds tedious, right? Powered by Microsoft, CCR team members communicate better than ever. Now, their team members stay connected from almost anywhere in the world they are individually located. With flexible communication tools like Forms, employees can contribute and work together on shared documents from personal devices. No printing or scanning required. Check out this video to learn how CCR connected their teams and resources with help from Microsoft solutions. And contact us to learn how you can too.

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Introducing Microsoft Teams

How do you empower great ideas across a digital workspace so that they evolve in a fluid and organic matter? This is a critical question to answer for any company with a remote workforce—and with teams growing more diverse and intergenerational every year, it's becoming increasingly complex. In this video, you'll learn how Microsoft Teams complements the already-robust applications found in Office 365. You'll also discover how both solutions together are enabling some of the world's leading companies to create frictionless digital workplace experiences for their employees.

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Windows Virtual Desktop Solution Overview

Get all the tools and resources you need to migrate your apps, data, and infrastructure at your own pace with confidence. Learn how Windows Virtual Desktop expands capabilities with the best virtualized end-user experience in the video below.

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