Wednesday, January 27, 2021

Disaster recovery chatbots

A chatbot was designed to help disaster-relief organizations quickly offer assistance. Direct Relief developed the bot to answer questions on Facebook after realizing that its response time was getting dangerously high. Now it's making the technology available to any nonprofit that needs it. For more information on how Microsoft can bring exciting new technologies to your nonprofit, contact us today.

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What is Azure Backup?

Azure Backup simplifies data recovery into a cost-effective, one-click solution that's simple to implement. In less than 2 minutes, this video will show you how Azure Backup can help eliminate infrastructure costs, protect against ransomware, and simplify data protection. For more information about migrating your nonprofit customers to Azure, contact us today.

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Stayin' Alive - Keeping Your Data Safe During Disaster with Azure

Watch this webcast to learn more about how Azure can augment (or replace) your existing backup and disaster recovery (BCDR) strategy. For more information on Microsoft Azure solutions for nonprofits, contact us today.

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The Workforce of the Future eBook

New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.

View: The Workforce of the Future eBook

Risk by the numbers: 15 cybersecurity stats that matter most to your business

77% of businesses report that they would benefit from knowing more about cybersecurity best practices. Check out these cybersecurity stats from Microsoft for more. And contact us to determine the best course of action to protect your business and your customers' sensitive data.

View: Risk by the numbers: 15 cybersecurity stats that matter most to your business

Tuesday, January 26, 2021

ROI Azure Synapse

This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.

View: ROI Azure Synapse

HP uses artificial intelligence to transform its customer support experience

HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.

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Data Strategy

Building a data-centric culture can drive innovation and help you gain competitive advantage. With a strong data strategy, you can improve customer experiences and deliver real-time and predictive insights for resiliency and agility.

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Protect against cybersecurity threats with Microsoft 365

We get it. You're busy. You need to focus on your business and don't have time to be hindered by cybersecurity threats. Lucky for you, Microsoft 365 Business provides robust security solutions with comprehensive external threat protection and internal data leak prevention. With our Microsoft 365 Business solutions, you can make sure that nothing stands in the way of your company's safety. Check out this infographic for a quick view of industry trends, pain points, proof points, and more on why you should upgrade to Microsoft 365 Business.

View: Protect against cybersecurity threats with Microsoft 365

The Role of AI and People Analytics in Developing the Leaders of Tomorrow

While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.

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Integrate

This infographic shows how your business can operate with more agility by using Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found right in the Teams app store. Bring the apps and services you love into Teams to save time and increase efficiency.

View: Integrate

Monday, January 25, 2021

Data & Analytics Customer Interviews

Join Paul Benjamin, CFO at Microsoft UK and Luis Vaquero, Head of Data at GoCo Group as they discuss how businesses can unlock the power of data to make better decisions. Learn how they've built a data-driven culture with a strong data strategy. Discover the best practices and how organisations can start implementing these changes for sustainable growth and a more resilient organisation.

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Thursday, January 21, 2021

Cybersecurity: A Small Business Guide

You already know that small businesses are particularly vulnerable to cyberattacks, but what can you do about it? How familiar are you with the common security pitfalls for small businesses, and do you know how to avoid them? Check out this article for an overview of the most common types of cyberattacks. It also details cybersecurity best practices targeted at protecting small businesses against data breaches. And if you need help protecting your business and customers, we're here for you

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How four nonprofits accelerated their missions through the cloud

Nonprofits of all sizes are looking to technology to help maximize shrinking resources. A growing number of companies are turning to the cloud to increase security and stability, reduce costs, and gain analytical tools that allow them to respond quicker and more effectively to needs. This eBook outlines the key benefits of moving to the cloud and points your customers to several offers and resources that can make the cloud more affordable, accessible, and relevant to your mission.

View: How four nonprofits accelerated their missions through the cloud

Wednesday, January 20, 2021

Assess your apps, data, and infrastructure with Azure Migrate

Learn how Azure Migrate can help you discover and assess your on-premises environments to enable successful Azure migrations. For more information about migrating your nonprofit customers to Azure, contact us today.

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Building Autonomous Systems with Microsoft AI

This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.

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Five steps to modernizing your data

This guide to data modernisation and creating SaaS apps tackles common issues driving those to consider a transition to SaaS. Whether it's scalability, availability, security, globalisation or something else, organisations are under pressure to respond to customer demand for cutting-edge capabilities and lower TCO. At the same time, they need to reach new customers, differentiate products, streamline sales cycles, grow revenues and improve margins. This eBook is for software providers who are looking to make the transition from traditional on-premises or selfhosted solutions to modern SaaS apps. It includes ways to modernise your data platform as the first step in your move to SaaS, the role of the cloud and what you should look for from a cloud provider, key database requirements for multi-tenant SaaS apps and how you can personalise the experience to delight customers in compelling new ways.

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Cloud Adoption Framework

The Microsoft Cloud Adoption Framework for Azure is a comprehensive set of tools to enable your nonprofit customers to implement the change management and governance structures needed to support a compliant and easy-to-manage environment. It provides best practices, documentation, and tools that cloud architects, IT professionals, and business decision-makers need to achieve their short- and long-term objectives. The "Cloud Adoption Framework" infographic provides a quick overview of the framework and its modules, along with the assessments and resources to complement each step. For information on the cloud adoption framework, please contact Microsoft today.

View: Cloud Adoption Framework

City of Houston: optimizing business processes

Optimizing business processes to meet challenges is a driver for digital transformation in Houston. For the city, security, reliability, and resiliency are key. They need to ensure their systems and data are reliable so they can quickly recover from unexpected events. Microsoft solutions can help. Learn how in this video:

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4 ways to maximise your business intelligence investments

In today's data-driven world, organisations are driving efforts to maximise data investments to have the greatest business impact possible. This may include implementing data security, unifying data silos and providing real-time analytics throughout your organisation. As you consider your data future, explore how companies like yours solved their data analytics challenges.

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Tuesday, January 19, 2021

Building an AI Powered organization

The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.

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Here is how file sharing keeps this small business running at top speed

Oiselle needed to modernize and adapt their business processes to survive. This interview with Megan Murray, Director of Marketing, explores the ways Oiselle benefited from an agile, adaptable calendar and file-sharing system from Microsoft.

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4 ways to use data and analytics on your innovation journey

Modern data and analytics can help you understand new market behaviours, respond accordingly and fine-tune services on the go. Rapid innovation is enabling many businesses to stay ahead of change and stand out. When employees can access the right data, at the right time and in the right ways, they feel empowered to innovate and propose creative solutions with more confidence. A clear, coordinated data strategy, aligned to explicit business outcomes, can create a robust platform for growth.

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Customer story: Meals on Wheels

For the Meals on Wheels organization in Greenville County, South Carolina, serving and improving the lives of community members is a daily practice. As the nonprofit company grew, so did the need for their services in their community. Leaders at Meals on Wheels knew they needed a comprehensive technology solution that would protect the data of the people they served. And, as more employees were onboarded and as employees began to increasingly work outside the office, team members needed a way to connect and share ideas from any location. With help from security and productivity tools from Microsoft 365 Business, Meals on Wheels completely transformed company technology solutions. And once employees were given better ways to collaborate, the organization's outreach in the community soared.

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2 Types of Artificial Intelligence

Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.

View: 2 Types of Artificial Intelligence

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It's crucial for your organization to build agile processes to keep up with change. Make sure you are ready with tips, updates, and insights from Microsoft.

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Monday, January 18, 2021

Three Ways Analytics Can Help: Respond, Adapt and Save

Understand how analytics and AI can help respond, adapt and save to move your business forward. As businesses adapt to different ways of working and changes in customer behaviour, they need data and clarity to plan their next steps. Analytics can help them navigate the way forward. Proven analytics technologies have a strong track record of enabling more dynamic and exploratory responses that can guide businesses through difficult times. Microsoft Azure Synapse Analytics is one such technology. With the benefit of years of analytics experience, Microsoft is ready to deliver the next generation of insight, immediacy, and power at a time when you need it most. Analytics enable you to respond intelligently and effectively, adapt to the current business landscape, and save on costs.

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Wednesday, January 13, 2021

Microsoft Azure for your cloud platform - what it is and how it works

Nonprofit organizations often operate in a world of highly constrained resources. Doing more with less requires changing how you work. This webcast, "Microsoft Azure for your cloud platform - what it is and how it works," shows how your nonprofit customers can free themselves from constantly managing infrastructure to focus instead on delivering higher-impact applications with Azure. Contact us today to learn how the Azure cloud can transform your organization.

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Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!

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Sustainability Calculator

The Microsoft Sustainability Calculator is a Power BI Pro application for Azure enterprise customers that provides new insight into carbon emissions data associated with their Azure services. For the first time, those responsible for reporting on and driving sustainability within their organizations will have the ability to quantify the carbon impact of each Azure subscription over a period of time and data center region, and to see estimated carbon savings from running those workloads in Azure versus on-premises data centers. This data is crucial for reporting existing emissions and will help drive additional decarbonization efforts. For more information on cloud computing and sustainability, contact us today.

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Build Agile Business Processes Solution Overview

An organization's ability to adapt quickly to changing circumstances has never been more critical. You need to ensure that your team stays productive and efficient through twists and turns. Building agile businesses from Microsoft can help. Learn how in this brief overview video.

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Tuesday, January 12, 2021

Avoid security breaches: How to protect your data

Updating your security measures can be tricky, especially if you don't know where to start. Luckily, securing your sensitive data is easier than you think. With these tips on how to protect your valuable company data, you can create a customizable plan of attack to ensure that your information is always protected, no matter the size of your business.

View: Avoid security breaches: How to protect your data

Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

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British manufacturers unite to build ventilators for the NHS

The UK's High Value Manufacturing Catapult  (HVMC)  realised it would need to play a role in addressing a major  impediment in the UK's response to the COVID-19: the shortage of hospital-grade ventilators.  It launched  the  Ventilator Challenge UK. The  consortium  that  was subsequently created comprised  33  world-leading manufacturers,  including Ford, Airbus, McLaren, Siemens Healthineers, Rolls Royce and GKN Aerospace, along with key Microsoft partners including Accenture, Avanade,  PTC, Content & Cloud  (formally IT Labs)  and  ZenZero.  Production would need to scale up from 50 a week to 1,500 a week or more - placing a huge stretch on existing supply chains. In addition, employees across the country and work sites would have to be quickly trained. To overcome these difficulties, the consortium chose to extensively use Microsoft HoloLens 2 with Dynamics 365 Remote Assist to deliver immediate expert guidance from the manufacturers. Further support was delivered using PTC Vuforia Expert Capture for step-by-step training. 

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Protect your business with advanced security from Microsoft 365 Business

We get it: running a small business is no small task. We know your customers have no shortage of security concerns, whether it be preventing data loss or ensuring information-rights management. Good news! Now, with security solutions from Microsoft 365 Business, you can have peace of mind knowing your business is defended against all manner of cyberattacks. Need help paving the way to a more secure future for your company? Check out this infographic and contact us to learn more about our unique security solutions.

View: Protect your business with advanced security from Microsoft 365 Business

4 strategies for modernizing your business applications

Discover four key strategies for modernizing your business applications—rehost, refactor, rearchitect, and rebuild. In this infographic, you'll learn why and when to use these specific strategies.

View: 4 strategies for modernizing your business applications

Flexing a new working from home capability

Charterhouse Holdings plc operates as three exceptionally successful brands: Kustom Kit, Xpres and Vanilla. This portfolio of brands delivers quality products in the personalized clothing sector, visual communications industry and garment retail. They knew there was significant potential to drive efficiency and improve sales and marketing by streamlining the existing business systems into one, Dynamics 365. Charterhouse is already seeing efficiencies in its operations and staff love the new, integrated view of the business information. The ability to personalise dashboard views is highly valued. Staff report a reduction in paper flow and improvements in the time spent on tasks.

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Monday, January 11, 2021

Data and analytics customer stories

By democratising data and analytics, organisations create one source of truth across their business, leading to insights that drive value and better decision making. Charterhouse Holdings uses this to empower employees with the right information, at the right time. The High Value Manufacturing Catapult leverages data to empower remote assist and training to scale manufacturing of important medical equipment.

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Wednesday, January 6, 2021

Small and Mid-Size Businesses Need to Focus on Cybersecurity

Contrary to popular opinion, small and mid-size businesses are at a greater risk for a cybersecurity attack than large corporations. But because many SMBs assume they're not at risk, they rarely invest in security measures that could save their businesses. Read this article for more on the real impact of a data breach on SMBs and what you can do to protect your business.

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In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

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Nonprofit iRespond creates biometric ID technology with Azure

Enjoy this customer story about how iRespond, a small nonprofit organization, is helping refugees and displaced people with reliable identification using Microsoft Azure. Contact us today for more information on Azure for nonprofits.

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Tuesday, January 5, 2021

Secure score calculator

Help your customers take the guesswork out of workload security vulnerabilities. Azure's Secure Score reviews security recommendations and prioritizes them, so your nonprofit customers know which security measures to perform first. This helps your customers find the most serious security vulnerabilities so that they can prioritize investigation. For more information on Azure for nonprofits, contact us today.

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Ste. Michelle Wine Estates ensure business continuity with Dynamics 365

In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.

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Analytics & AI solution video

This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. 

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Data-Driven Organisations

Discover how data-driven organisations have redefined decision-making, drove innovation and gained competitive advantage. Start with a strong data strategy, people-first culture, and the right tools.

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Customer story: iSalon

For UK-based business iSalon, protecting sensitive customer data is their top priority. iSalon provides software and management systems to over 2,000 hair salons, and most of their customers are small business owners who have poured their life savings into their companies. iSalon depends on security technology from Microsoft 365 Business to defend against information loss and cyberattacks like malware and malicious URLs. And with employees scattered across the UK, collaboration and productivity tools keep employees connected and engaged.

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Discover how you can build agile business processes and transform your organization.

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Monday, January 4, 2021

Building a data-driven organisation

Build a data-driven organisation with a strong data strategy. Get more value from data and put the power of it into the hands of everyone in your workforce. When you start with a solid foundation, you can improve decision making, innovate performance, and embrace a culture full of the right talent and leadership. Organisations that embrace a data-driven culture experience a three-fold boost in revenue and four-fold boost in customer satisfaction.

View: Building a data-driven organisation